AI feature
AI Call Recording
Automatically capture, transcribe, and analyse recruitment calls using AI that identifies key insights, next steps, and client-candidate context.
- No credit card
- Free data migration
- Live onboarding
Overview
Everything it does, in one place
Recruiters have vital conversations daily - but capturing, understanding, and acting on them is difficult at scale. ATZ CRM's AI Call Recording brings structure, insight, and automation to every conversation.
Integrated VoIP Recording
Automatically record calls through seamless integrations with platforms like Aircall, Dialpad, RingOver, and Maqsam. Recordings are securely stored and instantly linked within ATZ CRM workflows - with built-in compliance notifications.
Advanced AI Transcription
Convert every call into searchable, structured transcripts. Our AI accurately identifies speakers, captures context, and understands recruitment-specific language - so you never need to replay calls to find key details.
Intelligent Call Summarisation
Get concise, AI-generated summaries that highlight client requirements, objections, opportunities, and next steps - reducing manual effort while improving clarity across the team.
Action Item Extraction
Let nothing slip through the cracks. The AI detects follow-ups, tasks, deadlines, and promises from your calls, and turns them into actionable to-dos - automatically added to your workflow.
Conversation Intelligence
Analyze conversations for hiring signals, client sentiment, recruiter performance, and market trends. Gain insights that increase fill rates and uncover business development opportunities.
Knowledge Integration
Every transcript, summary, and recording is automatically linked to the relevant candidate or client profile - ensuring institutional knowledge stays within your CRM, not in individual inboxes.
Key benefits
What changes for your team
- Eliminate the need for manual notes during recruitment calls
- Instantly create searchable transcripts of key conversations
- Capture critical job details and candidate feedback accurately
- Share call summaries and insights across your team effortlessly
- Preserve relationship history even when team members change
- Uncover growth opportunities through AI call analysis
- Boost recruiter efficiency by automating admin tasks
- Maintain detailed placement records across every client
- Ensure compliance with secure and transparent call logging
- Turn every conversation into actionable recruitment intelligence
Across ATZ CRM customers
15+ hrs
saved per recruiter every week, with 35% more placements.
65%
lower cost than enterprise tools
30+
countries using ATZ CRM
How it works
From setup to results in 6 steps
Step 1 of 6
Seamless VoIP Integration
Connect with Aircall, Dialpad, RingOver, Maqsam & more to auto-record recruitment calls directly within ATZ CRM.
Step 2 of 6
AI-Powered Transcription
Convert conversations into accurate, searchable transcripts with speaker tags and industry-relevant context.
Step 3 of 6
Recruitment-Focused Summaries
Automatically extract job details, objections, and key actions from every call with smart summarisation tuned for recruiters.
Step 4 of 6
Actionable Task Detection
Detect tasks like CV sends, follow-ups, and interview scheduling mentioned during calls - automatically turned into reminders.
Step 5 of 6
Call Intelligence & Insights
Evaluate call effectiveness, spot growth opportunities, and gather market trends with AI-driven call analytics.
Step 6 of 6
Context-Rich Record Integration
Link recordings, transcripts, and insights to the right candidate or client profiles for full context and continuity.
Ready to transform your recruitment tech stack?
Join hundreds of agencies saving money while improving performance.
- Save 65% on costs
- Reclaim 15+ hours weekly
- Increase placements by 35%
What recruiters are saying
An excellent ATS for startup companies and recruiters. The platform combines an intuitive interface with powerful, modern features. My team found it very easy to learn and adapt to.
The customer support stands out as one of the strongest aspects of ATZ CRM. The team is responsive, knowledgeable and genuinely committed to resolving issues efficiently.
ATZ CRM offers essential tools to manage recruitment effectively, backed by a highly engaged team open to feedback. A strong choice for agencies needing flexibility and customisation.
Proof and next steps
Explore the resources behind this workflow
Guides, benchmarks, templates and comparisons to check fit before you shortlist.
Help docs See product workflows Read setup and workflow guides that show how recruiters use ATZ CRM after adoption. Case studies Review agency outcomes Explore staffing, healthcare, IT, and remote recruiting examples connected to real agency use cases. Free tools Use recruiter utilities Try calculators, planners, and generators that support the same workflows described on this feature page. Reports Validate the strategy Use recruitment benchmarks and reports to connect feature value with measurable agency decisions. Templates Put workflows into action Start from practical recruiter templates for intake, outreach, screening, and client communication. Comparisons Compare alternatives Check ATZ CRM against recruiting CRMs and ATS platforms before shortlisting software.
Use cases
Built for how agencies actually work
01
Candidate Screening Calls
Capture key candidate info - skills, salary expectations, and preferences - without missing details or relying on manual notes.
02
Client Requirement Briefings
Automatically document job specs, must-have skills, location preferences, and interview processes shared in client intake calls.
03
Post-Interview Feedback
Record and analyse client feedback to ensure accurate candidate evaluations and data-backed shortlisting decisions.
04
Offer & Rate Discussions
Track rate, salary, and offer terms in real-time to maintain transparency, protect margins, and avoid misunderstandings.
05
Consultant Coaching
Use anonymised call insights for performance reviews, onboarding, and replicating top recruiter communication strategies.
Integrations
Works with your stack
Looking for another integration?
Request an integration- Aircall
- Dialpad
- RingOver
- Maqsam
- Zapier
- Mobile Voice Calls
Frequently Asked Questions
Can't find what you need? Our team replies in minutes on live chat.
Is call recording in ATZ CRM compliant with UK and EU data regulations?
Yes. ATZ CRM ensures full compliance with UK GDPR, EU GDPR, and DPA 2018. The system provides automated call recording notices, enterprise-grade encryption, access-level controls, retention policies, and full support for data subject access requests. We also offer compliance implementation guides tailored for recruitment workflows.
How does ATZ CRM identify placement opportunities from calls?
Our AI Copilot uses advanced natural language processing to detect placement leads, follow-ups, and candidate/client commitments - whether explicitly stated or implied. Tasks are auto-created, assigned, and synced with workflows, ensuring no opportunity falls through the cracks.
Can consultants share call recordings and insights across the team?
Yes. With role-based access settings, you can control who can view recordings, transcripts, or summaries - whether it’s limited to a recruiter, a specific team, or the full organization. Every access event is logged for full compliance and transparency.
Can I record calls from mobile phones or only VoIP systems?
ATZ CRM supports call recording from both VoIP (like Aircall, Maqsam, Dialpad) and mobile devices. Consultants can record via our mobile app or dedicated call routing system. All recordings are processed with the same AI transcription and insights pipeline.
How accurate is the AI transcription for technical recruitment calls?
ATZ CRM delivers high transcription accuracy even for complex technical discussions. Our AI models are trained on recruitment and domain-specific vocabulary, recognizing terms from software development, engineering, data science, and more. The system also handles speaker differentiation and context, making transcripts highly usable for candidate evaluation, feedback, and follow-ups.
Related help articles
Learn how this works inside ATZ CRM
From the blog
Related reading
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