Establish the final dates
Record renewal status, subscription end date, paid or free account type, post-expiry access period, and the expected deletion date.
- Keep written support evidence
- Name an accountable owner
- Create reminders before access ends
Freshteam sunset migration guide
Choose a replacement by operating model, preserve the hiring record, and complete exports within Freshworks’ stated post-subscription access window.
Best Freshteam alternative for agencies
ATZ CRM is the best Freshteam replacement for recruitment agencies because it moves the team from an employer HR and applicant-tracking product into a purpose-built client, candidate, job, communication, submission, placement, and agency-reporting workflow. Employer HR teams should select an active HRIS and ATS combination that covers their recruiting, employee, leave, onboarding, and offboarding requirements.
Do not evaluate Freshteam as a new purchase
This changes the search from a feature comparison into a time-sensitive continuity project.
Freshteam status verified October 3, 2026
Freshworks announced Freshteam deprecation on January 5, 2026. Its support FAQ states that free accounts expired in March, annual and half-yearly renewals were cancelled or restricted, monthly renewals continued only into June, and all renewals then stopped. Existing access depends on the subscription end date; this page therefore does not repeat historical plan prices as current offers.
Separate recruitment from employee operations
Freshteam combined recruiting and talent functions with employee records, leave, onboarding, and offboarding at different plan levels.
An agency may have adopted Freshteam primarily for vacancies, candidates, interviews, feedback, and basic organisation. Its successor should add the client companies, contacts, business development, job orders, matching, submissions, placement outcomes, communication, and recruiter performance that an employer HR system does not naturally model.
An internal people team may need an active employer ATS alongside employee information, leave, onboarding, offboarding, payroll or HR integrations, and governance. That is a different replacement project, and ATZ CRM should not be positioned ahead of an HRIS when employee lifecycle management is the central requirement.
Protect continuity first
A missed export window creates more risk than choosing the second-best screen design.
Record renewal status, subscription end date, paid or free account type, post-expiry access period, and the expected deletion date.
Use Freshteam’s account export and retrieve recruitment, employee, task, time-off, location, vendor, document, and configuration evidence relevant to the account.
List open jobs, active candidates, scheduled interviews, offers, onboarding tasks, approvals, and messages that cannot wait for a full migration.
Choose an active destination
ATZ CRM leads the agency route; employer and HR products serve different post-Freshteam needs.
Best when: The team recruits for external clients and needs ATS, CRM, AI matching, outreach, submissions, placements, temporary activity, goals, and reporting together.
ATZ CRM gives agency data a more appropriate home than another employee-centred HR platform.
Agency strengths
Migration focus
Employee records, leave balances, and HR administration should move to an HR system rather than being forced into the recruitment CRM.
Best when: Employee records and broad HR administration are central, with recruiting evaluated as part of the complete HR package.
BambooHR is an HR-led path for organisations replacing Freshteam’s employee lifecycle functions.
HR strengths
Migration focus
Demonstrate recruiting depth, regional payroll or benefits needs, integrations, permissions, and data import scope.
Best when: An organisation is comfortable using connected HR and recruiting applications within one vendor ecosystem.
The paired Zoho route can separate employee administration from applicant tracking while retaining integration options.
Ecosystem strengths
Migration focus
Confirm which records live in each product, synchronisation rules, administration, licences, and combined cost.
Best when: The immediate priority is active employer recruitment, sourcing, applicant review, interviews, offers, and hiring administration.
Workable is a recruiting-led destination for teams that can handle employee HR data elsewhere.
Hiring strengths
Migration focus
Map any Freshteam employee, leave, onboarding, and offboarding records to an appropriate HR destination.
Best when: A smaller employer needs an approachable visual ATS and can keep HR operations in another system.
Breezy HR offers a lighter recruitment-only route with published plan structure.
Small-team strengths
Migration focus
Check plan ceilings, add-ons, permissions, reports, data import, and the absence of a complete HRIS.
Best when: A company prioritises a broader workforce system spanning HR, identity, devices, payroll, benefits, and connected applications.
Rippling represents a workforce-platform path rather than a like-for-like lightweight ATS move.
Platform strengths
Migration focus
Assess regional product availability, module dependency, implementation effort, recruiting depth, and total platform scope.
Route each record intentionally
The cleanest replacement architecture separates agency recruitment, employer hiring, and employee administration.
| Data group | Likely destination | Validation evidence | Risk if missed |
|---|---|---|---|
| Candidates and applications | New ATS or recruitment CRM | Profiles, resumes, sources, stages, status history, notes, interviews, feedback, communications, offers, files, and consent reconcile | Recruiters lose hiring history and rediscovery context |
| Jobs and hiring configuration | New recruiting platform | Open roles, locations, departments, teams, stages, fields, templates, scorecards, approvals, and owners are rebuilt | Active hiring stalls or decisions become inconsistent |
| Employees and new hires | HRIS or workforce platform | Identifiers, employment fields, documents, reporting lines, onboarding state, and access permissions are checked | People records become incomplete or overexposed |
| Leave and task records | HR or operational system | Balances, requests, approvals, tasks, due dates, completion evidence, and policy context remain usable | Operational obligations disappear after account deletion |
| Agency client information | ATZ CRM or another agency platform | Companies, contacts, opportunities, job terms, submissions, feedback, placements, fees, ownership, and activities are consolidated | Commercial history remains split across inboxes and sheets |
Retain an encrypted, access-controlled original export and document how every dataset was transformed.
Work backwards from deletion
The export deadline sets the pace; the operating risk sets the sequence.
Complete the native export, download accessible documents and configurations, capture administrator and subscription evidence, verify files, and store an unchanged protected copy.
Send recruiting data to the ATS or agency CRM, employee data to the HRIS, operational records to their owning system, and only approved archives to long-term storage.
Prioritise open roles, active applicants, interviews, offers, onboarding commitments, recruiter ownership, current communications, and compliance-sensitive consent.
Compare totals, sample records and attachments, test permissions and reports, document exceptions, train users, monitor cutover, and close the old account only when obligations are met.
Choose the right system category
A credible recommendation recognises when a different product category owns the requirement.
Immediate recommendation
Export Freshteam first, then use the operating model to shortlist ATZ CRM for an agency or an active employer HR and recruiting stack for an internal people team.
Continue with evidence
The next step is preserving data and proving the future workflow, not extending vendor research indefinitely.
Sunset and migration answers
Dates below reflect Freshworks’ official sunset FAQ checked for this guide.
Freshworks has announced Freshteam’s sunset and states that all renewals stopped in June 2026. It should not be assessed as a normal new purchase. Existing customers should confirm their individual end date and export access with Freshworks support.
Freshworks’ sunset FAQ states that paid customers can download data for 90 days after account expiry, while free customers receive 14 days. It also states that data is deleted after the applicable period, so export and verify the archive early.
ATZ CRM is the leading agency replacement because it adds external client CRM, business development, job orders, candidate matching, outreach, submissions, feedback, placements, temporary recruitment support, goals, and agency reporting.
ATZ CRM is designed for recruitment agency work, not as a general employee HRIS. Move candidate and agency recruitment records to ATZ CRM, while employee profiles, leave, onboarding administration, payroll, and broader HR data should go to a suitable HR platform.
Start with the full native account export, then prioritise open jobs, active applicants, resumes, interviews, feedback, communications, offers, new hires, documents, tasks, time-off data, locations, vendors, users, fields, stages, permissions, and configuration evidence relevant to your account.
Protect the data before the deadline
Bring the export format, record counts, open jobs, client data, access date, and target workflow to the migration discussion.
Sunset verification record
Guide authored by
Ayush Sharma Founder & Director of SalesMigration guidance reviewed by
Vishal Founder & Director of MarketingResearch method
We reviewed Freshworks’ official Freshteam sunset support FAQ, including deprecation, renewal, access, export, and deletion dates, plus support documentation describing former recruitment and HR modules. Historical plans are not represented as current offers, and the page contains no competitor links.