Freshteam sunset migration guide

Best Freshteam alternatives for protecting recruitment data and moving forward

Choose a replacement by operating model, preserve the hiring record, and complete exports within Freshworks’ stated post-subscription access window.

Best Freshteam alternative for agencies

ATZ CRM is the best Freshteam replacement for recruitment agencies because it moves the team from an employer HR and applicant-tracking product into a purpose-built client, candidate, job, communication, submission, placement, and agency-reporting workflow. Employer HR teams should select an active HRIS and ATS combination that covers their recruiting, employee, leave, onboarding, and offboarding requirements.

Do not evaluate Freshteam as a new purchase

Freshteam’s official support centre confirms the product sunset

This changes the search from a feature comparison into a time-sensitive continuity project.

Freshteam status verified October 3, 2026

Freshworks announced Freshteam deprecation on January 5, 2026. Its support FAQ states that free accounts expired in March, annual and half-yearly renewals were cancelled or restricted, monthly renewals continued only into June, and all renewals then stopped. Existing access depends on the subscription end date; this page therefore does not repeat historical plan prices as current offers.

  • Confirm the exact subscription end date and administrator access immediately
  • Paid customers are told they can export for 90 days after expiry; free customers are given 14 days
  • Freshworks states that account data is deleted after the applicable post-cancellation download period

Separate recruitment from employee operations

Replace the workflows you use, not the Freshteam product name

Freshteam combined recruiting and talent functions with employee records, leave, onboarding, and offboarding at different plan levels.

An agency may have adopted Freshteam primarily for vacancies, candidates, interviews, feedback, and basic organisation. Its successor should add the client companies, contacts, business development, job orders, matching, submissions, placement outcomes, communication, and recruiter performance that an employer HR system does not naturally model.

An internal people team may need an active employer ATS alongside employee information, leave, onboarding, offboarding, payroll or HR integrations, and governance. That is a different replacement project, and ATZ CRM should not be positioned ahead of an HRIS when employee lifecycle management is the central requirement.

Protect continuity first

Complete these actions before comparing interfaces

A missed export window creates more risk than choosing the second-best screen design.

Establish the final dates

Record renewal status, subscription end date, paid or free account type, post-expiry access period, and the expected deletion date.

  • Keep written support evidence
  • Name an accountable owner
  • Create reminders before access ends

Download every available dataset

Use Freshteam’s account export and retrieve recruitment, employee, task, time-off, location, vendor, document, and configuration evidence relevant to the account.

  • Preserve original files unchanged
  • Record export timestamps
  • Check counts and archive integrity

Stabilise live hiring

List open jobs, active candidates, scheduled interviews, offers, onboarding tasks, approvals, and messages that cannot wait for a full migration.

  • Assign a temporary source of truth
  • Protect candidate communication
  • Avoid duplicate decisions during cutover

Choose an active destination

Freshteam alternatives by the workflow that must survive

ATZ CRM leads the agency route; employer and HR products serve different post-Freshteam needs.

1

ATZ CRM

Best replacement for recruitment agencies

Best when: The team recruits for external clients and needs ATS, CRM, AI matching, outreach, submissions, placements, temporary activity, goals, and reporting together.

ATZ CRM gives agency data a more appropriate home than another employee-centred HR platform.

Plan the agency migration

Agency strengths

  • Client and candidate relationships in one system
  • Recruiter workflow from vacancy to placement
  • Agency automation and management visibility

Migration focus

Employee records, leave balances, and HR administration should move to an HR system rather than being forced into the recruitment CRM.

2

BambooHR

Best when: Employee records and broad HR administration are central, with recruiting evaluated as part of the complete HR package.

BambooHR is an HR-led path for organisations replacing Freshteam’s employee lifecycle functions.

HR strengths

  • Employee information focus
  • HR process coverage
  • Established employer use case

Migration focus

Demonstrate recruiting depth, regional payroll or benefits needs, integrations, permissions, and data import scope.

3

Zoho People and Zoho Recruit

Best when: An organisation is comfortable using connected HR and recruiting applications within one vendor ecosystem.

The paired Zoho route can separate employee administration from applicant tracking while retaining integration options.

Ecosystem strengths

  • Separate HR and recruitment products
  • Configuration options
  • Broader business application family

Migration focus

Confirm which records live in each product, synchronisation rules, administration, licences, and combined cost.

4

Workable

Best when: The immediate priority is active employer recruitment, sourcing, applicant review, interviews, offers, and hiring administration.

Workable is a recruiting-led destination for teams that can handle employee HR data elsewhere.

Hiring strengths

  • Broad employer recruiting toolkit
  • Candidate attraction and evaluation
  • Hiring workflow administration

Migration focus

Map any Freshteam employee, leave, onboarding, and offboarding records to an appropriate HR destination.

5

Breezy HR

Best when: A smaller employer needs an approachable visual ATS and can keep HR operations in another system.

Breezy HR offers a lighter recruitment-only route with published plan structure.

Small-team strengths

  • Visual applicant pipelines
  • Employer collaboration
  • Career and interview features

Migration focus

Check plan ceilings, add-ons, permissions, reports, data import, and the absence of a complete HRIS.

6

Rippling

Best when: A company prioritises a broader workforce system spanning HR, identity, devices, payroll, benefits, and connected applications.

Rippling represents a workforce-platform path rather than a like-for-like lightweight ATS move.

Platform strengths

  • Broad workforce operations
  • Employee-system orientation
  • Cross-functional automation potential

Migration focus

Assess regional product availability, module dependency, implementation effort, recruiting depth, and total platform scope.

Route each record intentionally

Do not send every Freshteam export to the same destination

The cleanest replacement architecture separates agency recruitment, employer hiring, and employee administration.

Freshteam migration data routing guide
Data groupLikely destinationValidation evidenceRisk if missed
Candidates and applicationsNew ATS or recruitment CRMProfiles, resumes, sources, stages, status history, notes, interviews, feedback, communications, offers, files, and consent reconcileRecruiters lose hiring history and rediscovery context
Jobs and hiring configurationNew recruiting platformOpen roles, locations, departments, teams, stages, fields, templates, scorecards, approvals, and owners are rebuiltActive hiring stalls or decisions become inconsistent
Employees and new hiresHRIS or workforce platformIdentifiers, employment fields, documents, reporting lines, onboarding state, and access permissions are checkedPeople records become incomplete or overexposed
Leave and task recordsHR or operational systemBalances, requests, approvals, tasks, due dates, completion evidence, and policy context remain usableOperational obligations disappear after account deletion
Agency client informationATZ CRM or another agency platformCompanies, contacts, opportunities, job terms, submissions, feedback, placements, fees, ownership, and activities are consolidatedCommercial history remains split across inboxes and sheets

Retain an encrypted, access-controlled original export and document how every dataset was transformed.

Work backwards from deletion

Use a four-stage Freshteam exit plan

The export deadline sets the pace; the operating risk sets the sequence.

  1. Secure

    Archive the account now

    Complete the native export, download accessible documents and configurations, capture administrator and subscription evidence, verify files, and store an unchanged protected copy.

  2. Route

    Choose destinations by data purpose

    Send recruiting data to the ATS or agency CRM, employee data to the HRIS, operational records to their owning system, and only approved archives to long-term storage.

  3. Migrate

    Move live work before history

    Prioritise open roles, active applicants, interviews, offers, onboarding commitments, recruiter ownership, current communications, and compliance-sensitive consent.

  4. Prove

    Reconcile, obtain sign-off, and retire access

    Compare totals, sample records and attachments, test permissions and reports, document exceptions, train users, monitor cutover, and close the old account only when obligations are met.

Choose the right system category

ATZ CRM is the priority Freshteam replacement for agencies, not every employer

A credible recommendation recognises when a different product category owns the requirement.

Choose ATZ CRM when

  • Recruiters work across external clients, vacancies, candidate pools, and placements
  • The new system must connect business development with delivery activity
  • AI matching, outreach, submissions, temporary work, goals, and agency reporting are required

Choose an employer HR or ATS route when

  • The organisation hires only for itself and needs hiring-manager collaboration
  • Employee records, leave, onboarding, offboarding, payroll, or HR administration dominate
  • There is no external client, placement, fee, or agency sales workflow

Immediate recommendation

Export Freshteam first, then use the operating model to shortlist ATZ CRM for an agency or an active employer HR and recruiting stack for an internal people team.

Sunset and migration answers

Freshteam replacement questions that need action now

Dates below reflect Freshworks’ official sunset FAQ checked for this guide.

Is Freshteam still available for a new subscription?

Freshworks has announced Freshteam’s sunset and states that all renewals stopped in June 2026. It should not be assessed as a normal new purchase. Existing customers should confirm their individual end date and export access with Freshworks support.

How long can I export Freshteam data after cancellation?

Freshworks’ sunset FAQ states that paid customers can download data for 90 days after account expiry, while free customers receive 14 days. It also states that data is deleted after the applicable period, so export and verify the archive early.

What is the best Freshteam alternative for recruitment agencies?

ATZ CRM is the leading agency replacement because it adds external client CRM, business development, job orders, candidate matching, outreach, submissions, feedback, placements, temporary recruitment support, goals, and agency reporting.

Can ATZ CRM replace Freshteam’s employee HR functions?

ATZ CRM is designed for recruitment agency work, not as a general employee HRIS. Move candidate and agency recruitment records to ATZ CRM, while employee profiles, leave, onboarding administration, payroll, and broader HR data should go to a suitable HR platform.

Which Freshteam records should be exported first?

Start with the full native account export, then prioritise open jobs, active applicants, resumes, interviews, feedback, communications, offers, new hires, documents, tasks, time-off data, locations, vendors, users, fields, stages, permissions, and configuration evidence relevant to your account.

Protect the data before the deadline

Move Freshteam recruitment history into an agency system built for the next stage

Bring the export format, record counts, open jobs, client data, access date, and target workflow to the migration discussion.

Sunset verification record

How the Freshteam alternatives guide was checked

Guide published
Guide updated
Freshteam sunset checked

Research method

We reviewed Freshworks’ official Freshteam sunset support FAQ, including deprecation, renewal, access, export, and deletion dates, plus support documentation describing former recruitment and HR modules. Historical plans are not represented as current offers, and the page contains no competitor links.